How to have your Biz Open 24 Hours 7 Days a Week.
For businesses that have an established website, offering online booking should boost appointments up to 25%. There’s no comprehensive and independent study on the impact of integrating online scheduling but there are case-studies that point to evidence of benefits.
According to research 35% of people prefer to book online and want to be able to schedule appointments after business hours. This doesn’t mean they want to book times in non-business hours – it means that they are so busy in their own work that they need to make their bookings when they are finished for the day. This means that businesses need websites that offer the customer the facility to make appointment bookings online 24/7. An additional benefit is that the time previously spent on the phone with clients can now be better used on work that brings in more revenue.
I recommend Acuity Scheduling because their service offers a range of functionality not available on other applications. This includes payment processing, integration with Facebook and 2 way synching with email accounts (among others). Clients can also change their appointment time (still based on your availability) themselves at any time without having to phone your office. Setting up is a little complex which is why we offer the service to small business operators who don’t have time however it is possible to DIY.
If you’d like to try it yourself you can do it direct with Acuity Scheduling. Just make sure you set aside three weeks to setup your calendar, email messages, payment processing details, appointment types, cancellation policy, pricing, coupons and packages. You’ll need a few more days to understand the order handling and reporting.
If you’d like us to do it all for you just send through your details and we’ll things going in 24 hours.